Shipping & Returns

Shipping

Each Stonemark Co. piece is made to order. Once your order is placed, it is carefully prepared and fulfilled specifically for you.

Please allow time for both production and shipping. You’ll receive tracking information by email once your order has shipped.

Shipping times may vary depending on your location, order size, and product availability.

Free U.S. shipping is available on orders of $60 or more.

Returns & Exchanges

Because each piece is made to order, we’re unable to accept returns or exchanges for buyer’s remorse, incorrect size selections, or other preference-based changes.

Damaged, Defective, or Incorrect Orders

We want your Stonemark Co. artwork to arrive exactly as it should. If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and include your order number along with clear photos of the item and packaging.

We’ll review the issue and work to make it right.

Order Changes & Cancellations

Because orders move into production quickly, changes or cancellations may not always be possible after an order has been submitted. If you notice an issue with your order, contact us as soon as possible.

Questions?

Have a question about your order, shipping, or a product before purchasing? We’d be happy to help. Please reach out through our Contact page.